| 000 | 01204cam a2200253 a 4500 | ||
|---|---|---|---|
| 008 | 110506s2012 nyu b 001 0 eng | ||
| 020 | _a9780415892285 (alk. paper) | ||
| 020 | _a9780415892315 (alk. paper) | ||
| 020 | _a9780203222133 (alk. paper) | ||
| 040 |
_aAE-FuU _cAE-ShKH |
||
| 041 | 0 | _aeng | |
| 050 | 0 | 0 |
_aHD49 _b.L468 2012 |
| 100 | 1 |
_aLerbinger, Otto. _91212 |
|
| 245 | 1 | 4 |
_aThe crisis manager / _cOtto Lerbinger. |
| 250 | _a2nd ed. | ||
| 260 |
_aNew York : _bRoutledge, _c2012. |
||
| 300 |
_axvi, 378 p. ; _c24 cm. |
||
| 490 | 0 |
_aRoutledge communication series ; _v2 |
|
| 500 | _aRev. ed. of: The crisis manager : facing risk and responsibility. 1997. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aUnderstanding crises -- Risk management : preparing for the worst -- Crisis communication -- Image restoration strategies in crisis communication -- Natural crises -- Biological crises -- Technological crises -- Confrontation crises -- Crises of malevolence -- Crises of mismanagement -- Crises of skewed management values -- Crises of deception -- Crises of management misconduct. | |
| 650 | 0 |
_aCrisis management. _91213 |
|
| 650 | 0 |
_aConflict management. _91214 |
|
| 999 |
_c514 _d514 |
||