Customer service : (Record no. 1067)

MARC details
000 -LEADER
fixed length control field 00609cam a2200193 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101119s2012 nyua g b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071315920
040 ## - CATALOGING SOURCE
Original cataloging agency AE-FuU
Transcribing agency AE-ShKH
041 0# - LANGUAGE CODE
Language code of text/sound track or separate title eng
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .L83 2012
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Lucas, Robert W.
9 (RLIN) 1064
245 10 - TITLE STATEMENT
Title Customer service :
Remainder of title skills for success /
Statement of responsibility, etc. Robert W. Lucas.
250 ## - EDITION STATEMENT
Edition statement 5th international ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. c2012.
300 ## - PHYSICAL DESCRIPTION
Extent xix, 394 p. :
Other physical details ill. ;
Dimensions 26 cm.
490 0# - SERIES STATEMENT
Series statement Connect, learn, succeed
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
          Main Library Fujairah University Fujairah University   11/15/2022   HF5415.5 .L83 2012 001930 11/15/2022 C.1 11/15/2022 Book