Customer service : skills for success / Robert W. Lucas.

By: Lucas, Robert WMaterial type: TextTextLanguage: English Series: Connect, learn, succeedPublication details: New York : McGraw-Hill, c2012Edition: 5th international edDescription: xix, 394 p. : ill. ; 26 cmISBN: 9780071315920Subject(s): Customer servicesLOC classification: HF5415.5 | .L83 2012
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Item type Current library Collection Call number Copy number Status Date due Barcode
Book Fujairah University
Main Library HF5415.5 .L83 2012 (Browse shelf (Opens below)) C.1 Available 001930

Includes bibliographical references and index.

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